Privacy Policy
Last Updated: June 2026
At Springhill Getaways, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or make an enquiry or booking.
Who We Are
Springhill Getaways is operated by Dan and Elaine Clarke, offering holiday accommodation in Yorkshire and France. If you have any questions regarding this Privacy Policy, please contact us through our website contact form.
Information We Collect
We may collect the following information:
Information You Provide
When you contact us, make an enquiry or complete a booking, we may collect:
Name
Email address
Telephone number
Postal address (where required)
Booking details
Guest information
Any information you choose to provide in correspondence
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on the website
Referral sources
This information helps us improve our website and user experience.
How We Use Your Information
We use your personal information to:
Respond to enquiries
Process and manage bookings
Communicate before, during and after your stay
Provide customer support
Improve our website and services
Meet legal and regulatory obligations
Prevent fraud and maintain security
Booking Platforms and Third Parties
Bookings may be processed through third party platforms including Lodgify, Airbnb and other booking providers. When you make a booking through these services, your information is also subject to their privacy policies.
We may share necessary information with trusted service providers who help us operate our website and accommodation services.
Website Analytics
We may use analytics tools, such as Google Analytics, to understand how visitors use our website. These tools collect anonymous information about website usage and performance.
Cookies
Our website uses cookies to improve functionality and user experience.
Cookies may be used to:
Remember website preferences
Analyse website traffic
Improve website performance
You can manage or disable cookies through your browser settings.
Data Storage and Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration or loss.
Personal information is only retained for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send you updates, offers and news relating to Springhill Getaways.
You can unsubscribe at any time using the link included in our emails or by contacting us directly.
Your Rights
Under UK GDPR and applicable data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your personal data
Restrict or object to processing
Request transfer of your data
Withdraw consent where applicable
To exercise any of these rights, please contact us.
Third Party Links
Our website may contain links to external websites, including Airbnb and local attractions. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us via the contact form on our website.